Creating a business plan using a balanced scorecard
A balanced scorecard is one way to do a simple, shareable business plan.
The operations perspective measures the things you need to do well internally to achieve your strategic outcomes.
It should include goals for things like:
quality management, like:
animal birth and death rates
fruit counts
compliance requirements, like:
creating and documenting specific policies and processes
meeting health and safety requirements
completing applications to the Māori Land Court
applying for resource consent.
Your targets should be specific, with dates or benchmarks so that you can measure your success.
Examples of supporting resources
HR policy
Health and safety policy.