Ko te whakarite mahere pakihi me te rautaki whakahaere

The operations perspective measures the things you need to do well internally to achieve your strategic outcomes.

It should include goals for things like:

• quality management, like:

  • animal birth and death rates

  • fruit counts

• compliance requirements, like:

  • creating and documenting specific policies and processes

  • meeting health and safety requirements

  • completing applications to the Māori Land Court

  • applying for resource consent.

Your targets should be specific, with dates or benchmarks so that you can measure your success.

Examples of supporting resources

• HR policy

• Health and safety policy.